Privacy Policy

Meander Himalaya ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website, book our services, or contact us.

We may collect:

• Contact details: name, email address, phone number, and mailing address.
• Booking information: trek or expedition chosen, dates, number of participants, special requests, and payment-related information as needed to process your booking.
• Technical data: IP address, browser type, device type, and pages visited when you use our website (e.g. via cookies or similar technologies).
• Communications: records of correspondence when you contact us by email, contact form, or phone.

We use your information to:

• Process and manage your bookings and payments.
• Communicate with you about your trip, updates, and customer support.
• Improve our website, services, and user experience.
• Comply with legal obligations and protect our rights.
• Send marketing communications only if you have opted in; you can unsubscribe at any time.

We do not sell your personal data. We may share your information with:

• Service providers (e.g. payment processors, email services) necessary to operate our business.
• Guides, porters, and partners involved in delivering your trek or expedition.
• Authorities when required by law or to protect safety and rights.

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure; we encourage you to use secure connections and protect your own credentials.

We retain your data only as long as necessary for the purposes described in this policy, or as required by law (e.g. for accounting or legal claims). You may request deletion of your personal data subject to applicable law.

Our website may use cookies and similar technologies to improve functionality and analyze usage. You can control cookies through your browser settings. Disabling some cookies may affect site functionality.